Au Secours – Voleur!

In the spirit of Princess Di claiming that there were “3 in her marriage”, my husband has from time to time had occasion to claim that a third party was likewise also “enjoying” our bank account. The euro, it appears is startlingly easy to spend, and I have always rather ridiculed my husband’s claims, knowing full well that he lives with me, and I do have a particular penchant for flowers, nice wine and the not so  occasional box of chocolates.

Today I wandered down to my bank in our quartier and in the process of getting a ‘historique’ – a neat little mini-statement, noticed a rather bizarre cheque withdrawl. Puzzling over it for a few minutes, it was sufficiently strange for me to succumb to my husband’s theory that something was ‘not quite right’.

My local bank is fabulous. It’s esprit is something out 1980′s England where every bank manager knew his customers by name. No sooner my foot was over the threshold than the lone bank clerk welcomed me by name and tapped in to his computer my details without so much as a jog to his memory. I never cease to be amazed by their ability to do so – though my peculiar accent may have something to do with it.

Today I held up the offending ‘historique’ and explained that absolutely certainly I had not written this particular cheque, that in fact I had scoured my memory for at least the last six months and could not place it. I went as far as to explain that cheques weren’t much used any longer in the UK. The system for cheques in France is entirely different from that of England. To begin with, a cheque is considered to be cash. A cheque written one day will be cleared instantly the very next. A large proportion of the french public still use cheques to pay for everyday products. Frequently I find myself simmering in the supermarket check-out queue whilst a customer settles down to pay for their groceries by cheque – a lengthy process requiring production of a ‘Carte d’Identité’ and the recording of it’s reference number. Similarly, sticking with the ‘living in the 80′s theory’, extra curricular clubs and activities insist on a year’s fees and subscriptions being paid ‘up-front’ by cheque. Since the clubs have no facility for paying by direct debit, such cheques can amount to hundred’s of euros, relieved from the bank account the very next day. One of the French systems that in my opinion could really do with an overhall.

We have just had an extended bank holiday and as such the neighbourhood was pretty quiet with the majority of the city holidaying away in the country. The prospect of a crime was pretty exciting and it was not long before the manager and another clerk has exited their offices to take part in the investigation. Five minutes later we had noted that eight such cheques, all to the same value had been withdrawn at regular intervals, all in the the same part of town, and one not often frequented by me. It pointed to only one thing – vol et usage fraudulente d’un chequier. (theft and fraudulent usage of a cheque book). The cheque book was definitively no longer in my possession. Several signed declarations later, I left the bank under instruction of the manager to ‘porte un plaînte’ (make a statement) to the gendarmerie.

 

On arrival at the Gendarmerie, I handed in my identity card and reported my loss, handing over the bank’s documentation and we settled down to clarify matters and record it. A few minutes into the activity, a young police woman came into the bureau to take the officer’s lunch order, and we diverted activity to decide whether the officer’s sandwich would be ‘avec legumes ou crudités’ – much discussion pursued before coming to a decision between a ‘religieuse’ or an ‘eclair’. The general consensus was that ‘Chocolat’ was imperatif, and would they go to the maître boulangere, and not to Henri Bloggs au coin. I attempted to add my own order to the list, sounding much more impressive than anything back in my larder, but to no avail.

The ‘plaînte’ made, I signed yet more copious copies of paperwork, primarily for activating the insurance on my bank account and made my way back to the bank to hand it in.

I was no further than 100 yards from my bank when a cog in my brain made a slight shift – a slow dawning of conciousness, and I began to weigh up the possibility that it wasn’t so much a ‘perte de chequier’  but a ‘perte de memoire’. Some 9 months ago I had written a series of forward-dated cheques in order to spread the cost of a subscription to a club which we no longer attend. I passed by the bank very slowly weighing up the possibilities, making eye contact with the clerk who was pausing momentarily with his finger on the roller-shutter button to see if I was going to re-enter, before setting the shutter in motion.

And just as the shutter came to rest of the floor, and  the metal grill slid across the door to the gendarmerie for the  officer to tuck into his ‘poulet roti avec crudités’  and his ‘religieuse’, I concluded that I had just launched an attack for fraud by the Police Nationale on….

….my children’s ice skating club!

If only my memory had been as good as the bank clerk’s!

Just Desserted! – Je Viens d’être Désserté!

Version Français

This morning, at 4am my husband left for Nigeria again.

Barely had his plane taken off from the tarmac – if indeed it had, than I experienced my first set-back of the year.

At 8.30 my son arrived at my bedroom door declaring that a man was at the front door. Not quite ready for visitors I sent him back to tell the man to go away! The man, however was very persistant. Reluctantly I went to investigate to find the ‘homme de ramonage” at the door – the chimney sweep. Fortunately I was ‘up’ on the word having received the day before from the lettings agent a demand for the ‘certificate de ramonage’ along with the ‘attestation d’assurance’ with  January’s rent.

The ‘sweep’ declared that he had been sent by the lettings agent, and since the chimney in question was the boiler flue, and it was under a ‘entretien’ or maintenance contract, and he had already gained access to the building which is securised by a locked access door he seemed to be legitimate. I asked if it was absolutely necessary and he assured me it was obligatory under a legal statute.

Accordingly he set to work. On completion he then suddenly demanded 80 euros to which I replied that as it was covered under the maintenance schedule he must direct the bill to the agent. This he persuaded me he was unable to do as in order to have my name on the certificate I would have to pay myself and deduct the sum from the rental charges.

He must have thought Christmas had come again when I first came to the door with my english accent. Of course it was only after I had parted with my cheque, and completely woken up that it occurred to me that something was not right. Immediately I drafted off an email to my excellent neighbour downstairs to ask her opinion regarding the need to pay for the maintenance. Her reply stopped me in my tracks: fundamentally i’d been ‘had’.

The ‘sweep’ had of course called on her before me, having been let into the building by someone else and she had refused to let him in to her apartment. She will be amused at my attempts for damage limitation – first a call to the bank to see if it was possible to stop the cheque – not so; and then a visit to the local gendarmerie to see if I could lodge a complaint.

I take my hat off to the gendarmerie who were excellent, contacting first the lettings agent to see if they had indeed organised the maintenance call and then checking the maintenance company was ‘bona fide’. The answers came out unfortunately in the wrong order, a ‘NO’ and then a ‘YES’, and reluctantly I had to return home knowing that a weasel of a man had just twisted his tale to relieve me of 80 euros and there wasn’t a thing I could do about it!

So the moral of this tale is – never believe anyone who hasn’t booked in advance with a specific service call, check and double check before you agree to any service, remember that in France, unlike the UK you cannot cancel cheques and finally if I never have my cheque returned, I shall reveal the name of the enterprise so others can avoid the same scam.

The outlook for the rest of the month –   if it ‘s started off this badly, its time to turn my back on our gorgeous local patisserie, tighten our belts and bake my way out of a very meagre January.

watch this space!